Security

Our Security Policy was updated on July 15, 2024.

DaBot is SOC 2 Type 2 Compliant SOC 2 logo

What is SOC 2 Type 2 Compliance?

  • SOC 2 is a compliance framework used to evaluate and validate an organization’s information security practices. It’s widely used in North America, particularly in the SaaS industry. To get a SOC 2, your organization's security controls will need to be investigated against a set of criteria to verify you’ve implemented the right policies and protocols to protect your customer’s data. A SOC 2 will help build trust with your stakeholders and let them know what measures you have in place to keep their data safe.

  • To get a copy of our SOC2 Type 2, please send a note to support@dabot.ai

Organizational Security

  • Information Security Program

    We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.

  • Third-Party Audits

    Our organization undergoes independent third-party assessments to test our security and compliance controls.

  • Third-Party Penetration Testing

    We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.

  • Roles and Responsibilities

    Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.

  • Security Awareness Training

    Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.

  • Confidentiality

    All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.

  • Background Checks

    We perform background checks on all new team members in accordance with local laws.

Cloud Security

  • Cloud Infrastructure Security

    All of our services are hosted with Amazon Web Services (AWS). They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security.

  • Data Hosting Security

    All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in the United States. Please reference the above vendor specific documentation linked above for more information.

  • Encryption in Transit

    Our applications encrypt in transit with TLS/SSL only.

  • Vulnerability Scanning

    We perform vulnerability scanning and actively monitor for threats.

  • Logging and Monitoring

    We actively monitor and log various cloud services.

  • Business Continuity and Disaster Recovery

    We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.

  • Incident Response

    We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.

Access Security

  • Permissions and Authentication

    Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.

    Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.

  • Least Privilege Access Control

    We follow the principle of least privilege with respect to identity and access management.

  • Quarterly Access Reviews

    We perform quarterly access reviews of all team members with access to sensitive systems.

  • Password Requirements

    All team members are required to adhere to a minimum set of password requirements and complexity for access.

  • Password Managers

    All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.

Vendor and Risk Management

  • Annual Risk Assessments

    We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.

  • Vendor Risk Management

    Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

How to Contact Us

If you have questions or complaints regarding DaBot’s Security Policy or practices, please contact support@dabot.ai or via postal mail at

DaBot Inc. 7300 State Highway 121, Suite 300, McKinney, TX 75070

Effective March 27, 2024