Security

Our Security Policy was updated on March 27, 2024.

Dabot is working towards its SOC2 Type II certification and handles your data with the most stringent levels of care. Read about our deployment options for details on how we connect to your data securely. The following is an overview of our Security Program. You may contact security@dabot.ai if you'd like a copy of our full SOC2 report.

Organizational Security

• Information Security Program

  We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.

• Third-Party Audits

  Our organization undergoes independent third-party assessments to test our security and compliance controls.

• Third-Party Penetration Testing

  We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.

• Roles and Responsibilities

  Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.

• Security Awareness Training

  Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.

• Confidentiality

  All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.

• Background Checks

  We perform background checks on all new team members in accordance with local laws.

Cloud Security

• Cloud Infrastructure Security

  All of our services are hosted with Amazon Web Services (AWS). They employ a robust security program with multiple certifications. For more information on our provider’s security processes, please visit AWS Security.

• Data Hosting Security

  All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in the United States. Please reference the above vendor specific documentation linked above for more information.

• Encryption in Transit

  Our applications encrypt in transit with TLS/SSL only.

• Vulnerability Scanning

  We perform vulnerability scanning and actively monitor for threats.

• Logging and Monitoring

  We actively monitor and log various cloud services.

• Business Continuity and Disaster Recovery

  We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.

• Incident Response

  We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.

Access Security

• Permissions and Authentication

  Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.

  Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.

• Least Privilege Access Control

  We follow the principle of least privilege with respect to identity and access management.

• Quarterly Access Reviews

  We perform quarterly access reviews of all team members with access to sensitive systems.

• Password Requirements

  All team members are required to adhere to a minimum set of password requirements and complexity for access.

• Password Managers

  All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.

Vendor and Risk Management

• Annual Risk Assessments

  We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.

• Vendor Risk Management

  Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

How to Contact Us

If you have questions or complaints regarding DaBot’s Security Policy or practices, please contact support@dabot.ai or via postal mail at

DaBot Inc. 7300 State Highway 121, Suite 300, McKinney, TX 75070

Effective March 27, 2024